Overzicht

Young and dynamic company with leading brand for consumer 3D printers, located in the Rotterdam area, looking for a junior Customer Service/Technical Support Representative to start as soon as possible. Applicants should live in the Rotterdam area as well. The required language skills and excellent communication and interpersonal skills are most important if you want to apply for this position. Main TasksProvide the highest level of customer service. Must be able to differentiate between service levels of each property and make necessary adjustments between telephone calls based on the service philosophy of the company.Help clients on Technical issues or sales questions all over EU by phone/email.Collaborates with cross channel partners and obtain necessary resources to execute needed initiatives.Handle units reception & ship spare parts parts/repaired units to clients.Repair products & prepare repair documentation.Record all transactions on company system.Report to Management on a weekly basisRequirementsEducation: MBO levelNative in German (writing and speaking); English fluentDutch is not necessaryAbility to work independently and without monitoringTechnical and communication skillsPassionate to contact customersKeen interest in printers and 3D printerPassionate about the technology industryAble to handle stressPunctual and precise

Samenvatting vacature Technical Support – German – Rotterdam Area

Bedrijfsnaam:  Abroad Experience International
Vestigingsplaats/Standplaats:  Rotterdam, Zuid-Holland (NL)
Functie:  Technical Support – German – Rotterdam Area
Branche:  Software
Opleidingsniveau:  Onbekend
Dienstverband:  Fulltime
Aanstelling:  Onbekend

 

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