Main TasksManaging large amounts of inbound and outbound calls in a timely mannerFollowing “scripts” when handling different topicsIdentifying customers’ needs, clarify information, research every issue and providing solutionsSeize opportunities to upsell and cross sell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our contact center database in a comprehensible wayMeet personal/team qualitative and quantitative targetsMeet the assigned sales revenue targetsMaximise the revenue from proactive call outsDelivery compelling and engaging messages to our customersBeing competent in the use of Salesview and OneViewDeliver accurate quotes to partners in a timely manorEnsure that all quotes are followed up and a resolution recorded At a later stage you will be responsible for building extensive relationships with 20-25 partners and you will be the first point of contact and exclusively working with ‘your’ partners and by frequent and pro-active calling you are constantly focused on increasing revenue numbers. Requirements We’re looking for an upbeat, motivated professional who gets inspired by the idea of commission checks. You will generate a minimum of 5 leads per day and make follow-up calls when appropriate to close sales. We preferable look for Inside Account managers with a few years of relevant experience and a track record.In this role it’s important that you’re a very proactive person that likes to be calling for the majority of the day. There’s no doubt you have very strong written and verbal communication and sales skills and Microsoft applications like Word, Outlook, Excel have no secrets for you. It’s essential that you have a positive personality, can maintain an upbeat environment and above all you’re a real Call Tiger with a passion for bringing new business into the company!
Samenvatting vacature Inside Account manager – Italian – Utrecht Area
|Bedrijfsnaam:||Abroad Experience International|
|Vestigingsplaats/Standplaats:||Utrecht, Provincie Utrecht (NL)|
|Functie:||Inside Account manager – Italian – Utrecht Area|