For the Holiday Inn and Holiday Inn Express Arena Towers we are looking for a Trainee Duty manager.Job descriptionAs Trainee Duty Manager you are the spider in the hotel web. You are present on the floor for guests and employees and offer support in administrative tasks. You receive and respond to the wishes of our guests and help them to exceed them. You cooperate where it is needed and at the same time motivate, control and help your colleagues. You easily switch from one challenge to another without losing the overview and the fun.In this function you will get acquainted with the various disciplines of the hotel world:• The first impression is important and makes the difference, so in this function you will take care of co-directing the general service team and checking the public spaces for cleaness and impression• Safety for guest and staff is important at the hotel, one of the disciplines that you will be actively involved in is to ensure active Fire/Life/Safety policy at the hotel, walking duty rounds, taking care of the Manager On Duty Report of the day and various checks on FLS-area will be part of the tasks• Assisting during peak times in the F&B or Front Office will not surprise you and you will get to know these departments and their working methods better• During the absence of the Management Team you are the first point of contact for the guests and colleagues. This can be about all kinds of things such as; information requests, complaints or help Job requirements• MHS/HHS or tourist training• Good Dutch and English speaking skills, and preferably a third language• You live in the vicinity of the hotel or have your own transportWho are we looking for?• You have the following features:o Pioneering spirito Naturally enthusiastico Organizational abilityo Analytical abilityo Good with numberso Decisiveo Representativeo Quality driveno Focus on guests and service• You have the following skills:o Good communication skillso Managerial and coaching qualitieso Proactive attitudeo Keep overviewo Critical and accurate

Samenvatting vacature Duty Management Trainee

Bedrijfsnaam:  Holiday Inn Express Amsterdam Arena Towers
Vestigingsplaats/Standplaats:  Amsterdam, Noord-Holland (NL)
Functie:  Duty Management Trainee
Branche:  secretarial
Opleidingsniveau:  Onbekend
Dienstverband:  Fulltime
Aanstelling:  Onbekend