Overzicht

Dutch Technical Customer Support Representative wanted here for the #1 customer experience driven company in Amsterdam, Netherlands office. All you need is an excellent level of both Dutch and English as well as a minimum of 6 months customer service experience (preferably within a call centre environment). Your Tasks:

You will be responsible for incoming calls, emails and online chat requests from customers – dealing with both queries and issues.
You will be tasked with investigating and resolving both hardware and software issues, if these can’t be resolved you will need to escalate them to tier 2 support.
For each ticket created you will need to keep the company database up to date with the issue and solution given.

Our Client:Work for the worlds #1 customer experience driven outsourcing giant here in Amsterdam, the Netherlands. There is a strong promise of career progression here as 80% of promotions come for the internal team. Amazing teams, company benefits and employer right here in Amsterdam.Main Requirements: You will need the following in order to qualify for this job:

Near native Dutch
Good level of English
Excellent communication skills (written & verbal)
6-12 months experience in customer support (preferably in a call centre)
An affinity for Technology
Excellent computer skills
Good typing skills
Customer focused
Outgoing & motivated
You are currently based in Amsterdam – as there is no relocation package

Where is the job located? Amsterdam – the Netherlands – The cultural capital city of the Netherlands that has several well-known and not so well-known attractions. Amsterdam is an amazing city for anyone looking to live in a truly multilingual city right in the heart of Europe, Interview & Salary: You will be sent a language test (Dutch), be asked to sit a Skype interview with the hiring manager and if successful you will be invited for 1 more Skype/Phone interview. With a competitive salary, a number of great company benefits (life assurance & health plan) this is a company you will want to grow with.Keywords: Dutch Tech Support, Dutch Customer Service, Dutch Technical Customer Support, Dutch jobs Amsterdam, Dutch Jobs Netherlands.

Samenvatting vacature Dutch Technical Support – Amsterdam

Bedrijfsnaam:  Careertrotter
Vestigingsplaats/Standplaats:  Amsterdam, Noord-Holland (NL)
Functie:  Dutch Technical Support – Amsterdam
Branche:  general
Opleidingsniveau:  Onbekend
Dienstverband:  Fulltime
Aanstelling:  Onbekend

 

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