Our client is a worldwide popular car manufacturer and its Customer Service Center is the central point of contact in Europe, caring for the needs of current and prospective customers. Their value prepositions are fascination, perfection, responsibility and quality. Currently, they are seeking to hire a Customer Service Representative with English (m/f/d) in Maastricht.
Description and responsibilities:

As a Customer Service Representative you are the most important interface between the customer and the organization
You insure that customer concerns and inqueries are dealt with adequately
You take care of after sales-service, service-, technical and product-related inqueries and general questions about the company
Contact with clients takes place via telephone, mail, fax or e-mail
You manage the services to customers and transfer product knowledge

Your profile:

Higher vocational education
Fluency in English
Good written and verbal skills
Advanced negotiation skills
Computer literacy
Very good knowledge of geography and culture of UK / Ireland
Experience in customer care
Good understanding of customer satisfaction
Team player
Open-mindedness to a diversity of cultures
Ability to prioritize, analyze, plan and coordinate on high volumes
Multi-tasking is not a problem for you

Working hours:

40 hours a week, monday to friday

At the beginning of your new occupation, you will receive an extensive initial training. Our client places value on dilligence and precision. That is why all employees receive a high-quality preparation. Our clients’ main goal is to secure satisfaction and personal development. What our client offers:

You will get an attractive salary plus a great variety of bonuses
A generous relocation package which includes 6 weeks housing in a nice and furnished apartment organized by our client, travel costs, reimbursement of real estate agent and/or moving truck costs when needed, financial support for the basic equipment in your new apartment
‘Transportation plan’ (grants for your daily commute)
You will work in a growing international company in an ambitious, professional and dynamic environment with great chances for your personal and professional development

Samenvatting vacature Customer Service Representative – UK & Ireland

Bedrijfsnaam:  people s place GmbH
Vestigingsplaats/Standplaats:  Maastricht, Limburg (NL)
Functie:  Customer Service Representative – UK & Ireland
Branche:  general
Opleidingsniveau:  Onbekend
Dienstverband:  Fulltime
Aanstelling:  Onbekend