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Do you have strong technical and messaging background?
Would you like to be involved in the company’s expansion into new global markets?

Then we have a job for you. 

We’re looking for a Technical Project Manager for our Client, who is one of the best companies on the market when it comes to global delivery of messages. Their carrier-grade platform and messaging solutions make communication easier and are used by corporate clients, mobile operators and international aggregators.
In this role you will be reporting directly to the Director of Technology and Operations.

The job is located in Vienna in Austria.

Your tasks will include:

  • Overseeing the implementation of projects concerning improvement of an SMS platform
  • Acting as a link between technologies and customers
  • Dealing with complex solutions
  • Assisting the customers in implementing the company products and services into their processes
  • Ensuring that customers’ needs are understood and met after the integration
  • Working together with account managers to resolve potential technical issues
  • Managing operational relationships with customers
  • Being the first and last instance for escalations of customer issues
  • Resolving problems that 1st level of support can’t solve
  • We’d love you to have:

  • Experience in technical project management with a strong technical background
  • 3+ years of experience as a Technical Engineer
  • Messaging and SMS background
  • Very good customer service skills
  • Knowledge of networking protocols, client/server applications, REST/SOAP APIs, TCP/IP, SMPP, etc.
  • Knowledge of Linux environment (CLI, SSH, scripting, analyzing log files and configurations)
  • Experience with extracting and analyzing data with SQL and creating reports
  • Very good level of English
  • Knowledge of German will be nice to have
  • Our Client offers:

  • Opportunities for an international career in the growing and future-oriented sectors
  • Flexible working hours
  • A good working atmosphere in an international team
  • Sounds interesting? Send us your CV by applying on this page. 
     

    If you have any questions, please contact Justyna Mitka: 

    jmitka@sowelo.eu
    +48 793 003 313 

    The provision of personal data by you is fully voluntary and the basis for their processing is your consent. We have prepared some necessary information, you can find in document: “Information regarding the processing of your personal data”. There you will find how your Personal Data is being processed and what your rights are in connection to this.

    The personal data will be processed by Sowelo Consulting spółka z ograniczoną odpowiedzialnością spółka komandytowa with its registered seat in Cracow (Limited Partnership) registered in National Court Register (KRS) under no. 0000680493, Sowelo Consulting spółka z ograniczoną odpowiedzialnością (LLC) with its registered seat in Cracow registered in National Court Register (KRS) under no. 0000671136, our Employees and Subcontractors (jointly referred to as the Company).